[guardian-dev] Duplex includes an alarming moral lapse

Nathan of Guardian nathan at guardianproject.info
Fri May 11 06:48:57 EDT 2018

On Fri, May 11, 2018, at 6:41 AM, Hans-Christoph Steiner wrote:
> It turns out that Google knew that "people will probably hang up" if
> they knew that they were talking to an AI robot.  So they put lots of
> effort into deceiving the people receiving the calls.   They added ums
> and mm-hmms and pauses to the speech pattern, and tried to use as
> natural a voice as possible.
> And on top of all that, the problem they are solving is really quite
> trivial.  Is it really so hard or time consuming to call to make your
> own appointments?  How many of these phone calls do most people make in
> a year anyway?
> https://www.bloomberg.com/news/articles/2018-05-10/google-grapples-with-horrifying-reaction-to-uncanny-ai-tech
> https://www.theverge.com/2018/5/10/17342414/google-duplex-ai-assistant-voice-calling-identify-itself-update

I much prefer this smart calling assistant, that serves an actual urgent need!


  Nathan of Guardian
  nathan at guardianproject.info

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