[guardian-dev] "Customer" Support

[Nathan of Guardian]

On 07/25/2013 03:20 PM, Jurre andmore wrote:
> What are the requirements for such a helpdesk system?
>
> Would something like http://www.osqa.net/ fit in?
We had something like that using a Wordpress plug-in, but it ended up
that we didn't have enough capacity to answer all of the questions.

I think we are looking for something semi-private, as well, as we want
to redirect our support@ emails into it. We receive many emails from
people that maybe should not be public by default.